Terms of service
TERMS OF SERVICE
Last Updated: November 6, 2026
Welcome to lerelvona. These Terms of Service govern access to https://lerelvona.shop and purchases made through our online store, subject to mandatory consumer protection laws.
1. ELIGIBILITY
Customers must have legal capacity to purchase goods or appropriate permission from a parent or guardian.
Use of the website must comply with applicable laws.
2. PRODUCT INFORMATION
We make reasonable efforts to provide accurate product descriptions, photographs, prices, and availability information.
Minor appearance differences may arise from display settings or manufacturing variations.
3. ORDERS AND ACCEPTANCE
Submitting an order constitutes an offer to purchase.
An automated order confirmation acknowledges receipt but does not necessarily establish final acceptance.
We may verify payment, product availability, and delivery eligibility before fulfillment.
If a paid order cannot be fulfilled, an appropriate refund will be issued.
4. PRICES AND PAYMENT
Prices and applicable charges will be displayed before payment confirmation.
Customers must provide accurate billing information and use authorized payment methods.
Genuine pricing errors will be handled according to applicable consumer laws.
5. ORDER PROCESSING AND DELIVERY
Orders are generally processed within 2–3 business days.
Estimated shipping transit is 20–45 calendar days after dispatch, additional to the processing period.
Orders with a merchandise subtotal strictly greater than $30 USD qualify for free standard shipping.
Please review our Shipping Policy before placing an order.
Mandatory consumer remedies for late or undelivered goods remain unaffected.
6. TAXES AND IMPORT CHARGES
Applicable sales taxes, VAT, and import obligations will be handled according to relevant laws.
Customers will not be asked to pay additional import duties or delivery-related taxes beyond the total shown at checkout.
7. RETURNS AND REFUNDS
Eligible merchandise may be returned within 30 calendar days after delivery through our authorized free return process.
Approved refunds typically appear in the original payment account within 3–7 business days after issuance, subject to statutory deadlines.
See our Return and Refund Policy for additional details.
8. CUSTOMER RESPONSIBILITIES
Customers must provide accurate payment, billing, contact, and delivery information.
Fraudulent transactions, malicious software, unauthorized access, and unlawful interference with website operations are prohibited.
9. INTELLECTUAL PROPERTY
Original website text, product photographs, graphics, designs, branding, and other protected materials belong to their respective rights holders.
Unauthorized commercial reproduction or redistribution is prohibited.
10. THIRD-PARTY SERVICES
Our store may use Shopify, authorized payment processors, fulfillment partners, and shipping carriers.
Separate service provider terms may apply without reducing mandatory consumer rights.
11. WEBSITE AVAILABILITY
We make reasonable efforts to maintain a secure and functioning website.
Temporary maintenance, technical errors, or service interruptions may occur.
12. LIMITATION OF LIABILITY
Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any rights and liabilities that cannot lawfully be excluded.
Other limitations apply only to the extent permitted by law.
13. GOVERNING LAW
Applicable governing law and jurisdiction depend on the verified legal identity and location of the actual contracting seller.
Mandatory consumer rights, including those applicable in the United Kingdom, remain unaffected.
14. CHANGES TO THESE TERMS
We may revise these terms to reflect operational or legal changes.
Updates will not retroactively remove rights arising from completed purchases.
15. CONTACT
Store Name: lerelvona
Website: https://lerelvona.shop
Customer Service Email: davidoumarco@outlook.com
The actual contracting seller's verified legal name and authorized business address must be added before publication.